front cover of The New Welfare Bureaucrats
The New Welfare Bureaucrats
Entanglements of Race, Class, and Policy Reform
Celeste Watkins-Hayes
University of Chicago Press, 2009

As the recession worsens, more and more Americans must turn to welfare to make ends meet. Once inside the agency, the newly jobless will face a bureaucracy that has undergone massive change since the advent of welfare reform in 1996. A behind-the-scenes look at bureaucracy’s human face, The New Welfare Bureaucrats is a compelling study of welfare officers and how they navigate the increasingly tangled political and emotional terrain of their jobs.

Celeste Watkins-Hayes here reveals how welfare reform engendered a shift in focus for caseworkers from simply providing monetary aid to the much more complex process of helping recipients find work. Now both more intimately involved in their clients’ lives and wielding greater power over their well-being, welfare officers’ racial, class, and professional identities have become increasingly important factors in their work. Based on the author’s extensive fieldwork in two very different communities in the northeast, The New Welfare Bureaucrats is a boon to anyone looking to understand the impact of the institutional and policy changes wrought by welfare reform as well as the subtle social dynamics that shape the way welfare is meted out at the individual level.

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front cover of Speechifying
Speechifying
The Words and Legacy of Johnnetta Betsch Cole
Johnnetta Betsch Cole. Celeste Watkins-Hayes and Erica Lorraine Williams, editors
Duke University Press, 2023
Speechifying collects the most important speeches of Dr. Johnnetta Betsch Cole—noted Black feminist anthropologist, the first Black female president of Spelman College, former director of the Smithsonian Institution's National Museum of African Art, and former chair and president of the National Council of Negro Women. A powerful and eloquent orator, Dr. Cole demonstrates her commitment to the success of historically Black colleges and universities, her ideas about the central importance of diversity and inclusion in higher education, the impact of growing up in the segregated South on her life and activism, and her belief in public service. Drawing on a range of Black thinkers, writers, and artists as well as biblical scripture and spirituals, her speeches give voice to the most urgent and polarizing issues of our time while inspiring transformational leadership and change. Speechifying also includes interviews with Dr. Cole that highlight her perspective as a Black feminist, her dedication to public speaking and “speechifying” in the tradition of the Black church, and the impact that her leadership and mentorship have had on generations of Black feminist scholars.
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front cover of Work and the Welfare State
Work and the Welfare State
Street-Level Organizations and Workfare Politics
Evelyn Z. Brodkin and Gregory Marston, Editors
Georgetown University Press, 2013

Work and the Welfare State places street-level organizations at the analytic center of welfare-state politics, policy, and management. This volume offers a critical examination of efforts to change the welfare state to a workfare state by looking at on-the-ground issues in six countries: the US, UK, Australia, Denmark, Germany, and the Netherlands.

An international group of scholars contribute organizational studies that shed new light on old debates about policies of workfare and activation. Peeling back the political rhetoric and technical policy jargon, these studies investigate what really goes on in the name of workfare and activation policies and what that means for the poor, unemployed, and marginalized populations subject to these policies. By adopting a street-level approach to welfare state research, Work and the Welfare State reveals the critical, yet largely hidden, role of governance and management reforms in the evolution of the global workfare project. It shows how these reforms have altered organizational arrangements and practices to emphasize workfare’s harsher regulatory features and undermine its potentially enabling ones.

As a major contribution to expanding the conceptualization of how organizations matter to policy and political transformation, this book will be of special interest to all public management and public policy scholars and students.

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